Ryanair denies boarding to a teenager even though his passport complies with the new EU rule

Zak Schoneville’s passport was issued in March 2017 and has an expiration date of October 31, 2022, which means he meets the current European Union requirements of being under 10 years old and having at least three months of validity.

Zak Schoneville, 15, and his family were scheduled to travel to Tenerife on Monday, May 2

Ryanair denied boarding to a teenager despite having five months left on his passport and complying with complex new Brexit travel rules.

Zak Schoneville, 15, and his family were due to travel to Tenerife on Monday, May 2.

Parents Lisa and Neil and Zak’s sister Lily, 13, arrived at Glasgow Prestwick Airport at 4am before the 6:10am flight.

But upon boarding, they were told they would not fly.

The airline claimed that Zak’s passport had expired, even though it had five months left.

The travel document was issued in March 2017 and has an expiration date of October 31, 2022.

It complies with the current requirements of the European Union of being less than 10 years old and valid for at least three months on the date of the passenger’s return.







Zak Schoneville, 15, and his family were scheduled to travel to Tenerife on Monday, May 2
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Image:

Getty)

The passport is legal to travel in Spain and all other EU countries until July 31 this year.

But Ryanair told Zak that it had already expired.

Mum Lisa Schoneville told The Independent: “She explained that this was due to Brexit and that passports were only valid for five or 10 years from the date of issue.

“We didn’t want to cause a scene at the check-in counter, so we left and sat down to investigate this further.

“We couldn’t find any information about this rule, and we could only find the indicated information about the 10-year passport rule.”

This is the EU requirement that British passports be less than 10 years old on the day of travel to Europe.

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All children’s passports, which are valid for a maximum of five years and nine months, automatically meet this requirement.

Ms Schoneville said: “We asked on numerous occasions for website links but never received any physical evidence.

“They told us that they had called ‘Ryanair Immigration’ and advised them to reject our trip.

“We asked them to call back in front of us so we could hear what they had to say. ‘Ryanair Immigration’ confirmed we were unable to travel.”

Back in Motherwell, they called Ryanair again and were told that Zak needed six months in his passport before traveling to the EU and three months in his passport to travel back to the UK.

However, these requirements are incorrect.

Speaking about passport validity, a statement said: “Ryanair complies with all European Commission travel regulations and passengers traveling between the EU and the UK after the end of the transition period must have a non-EU passport. valid for more than 10 years.

Last week easyJet became the latest major UK airline to adopt the correct European rules on passport validity.

The carrier is now paying compensation to passengers who were mistakenly denied boarding.

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